Privacy Policy
Effective date: 12/10/2025
DependsIT (“DependsIT,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or use our services.
Information We Collect
Information you provide
Contact details (name, email, phone, company) when you fill out forms or request a quote/demo.
Messages and attachments you send through contact or support channels.
Billing or contract details if you become a customer (typically handled via invoicing tools).
Information collected automatically
Device and browser information (IP address, browser type, operating system).
Usage data (pages visited, time spent, referral source).
Cookies and similar technologies for performance and analytics.
Information processed on behalf of customers
If you are a customer, we may process data as part of delivering IT services (e.g., remote support, monitoring, backups). In those cases, we act as a service provider/processor under the applicable agreement.
How We Use Information
We use information to:
Respond to inquiries and provide quotes or consultations
Deliver and improve services, including troubleshooting and support
Operate, maintain, and secure our website and systems
Send service updates, security notices, and administrative messages
Send marketing communications (you can opt out anytime)
Comply with legal obligations and enforce agreements
Cookies & Analytics
We use cookies to:
Remember preferences
Understand site traffic and performance
Improve user experience
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
How We Share Information
We may share information with:
Service providers (hosting, analytics, CRM, email, billing) who help us run our business
Professional advisors (legal, accounting) as needed
Law enforcement or regulators if required by law
Business transfers if we are involved in a merger, acquisition, or asset sale
We do not sell personal information.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect data. However, no system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain information as long as needed to provide services, meet legal requirements, resolve disputes, and enforce agreements.
Your Choices & Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information
Object to or restrict processing
Withdraw consent (where applicable)
Opt out of marketing emails (unsubscribe link included)
Children’s Privacy
Our website and services are not intended for children under 13 (or the minimum age required in your jurisdiction).
International Visitors
If you access our site from outside [Country], your information may be processed in [Country] where data protection laws may differ.
Contact Us
DependsIT
