Refund Policy

Depends IT Ltd.  is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website, services, or products. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you when you visit our website or use our services:

Personal Identification Information: Name, email address, phone number, and billing address.
Business Information: Company name, business address, job title, and industry.
Account Information: Usernames, passwords, and other account-related data.
Usage Data: Information on how you interact with our website, including IP addresses, browser types, operating systems, pages visited, and time spent on the website.
Payment Information: Billing details when you purchase services from us.

We may collect this information through forms on our website, email correspondence, and during phone calls or consultations.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services: We use your personal information to deliver IT solutions, support, and other services as requested by you.
To communicate with you: We may use your contact information to respond to inquiries, provide service updates, and send important notices related to your account or our services.
To improve our website and services: We analyze usage data to improve the functionality and user experience of our website and optimize our services.
To process payments: We may use your payment information to process payments and fulfill orders for services.
To comply with legal obligations: We may use your personal information to meet regulatory and legal requirements, including financial transactions and tax reporting.
3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and access controls.

Despite these efforts, please note that no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, web hosting providers, and customer support services. These third parties are obligated to keep your information confidential and use it only for the services they provide to us.
Legal Compliance: We may disclose your information if required by law, or in response to valid requests by public authorities, such as a court order or government agency.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner or successor organization.

We will not sell or rent your personal information to third parties for marketing purposes.

5. Your Rights and Choices

You have the following rights with respect to your personal information:

Access and Correction: You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us improve site functionality, remember your preferences, and analyze usage patterns.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to